FAQ - Slab Sharks

Payment

Do your percentages cover eBay fees?

Yes, our percentages include all fees associated with eBay. In addition, we use the fees to cover shipping costs to the buyer, shipping materials, and dispute resolution.

Is the payout percentage based on the total of all items or the individual cards?

Payout rates are based on a per-item basis. Please refer to our website for the latest rates.

What payout options do you offer?

We offer both e-transfer and paypal F&F.

When do I receive my payout report?

Payout reports will be emailed and made available on the Slab Sharks Portal on Tuesday nights/Wednesday mornings.

When do I receive my payment?

Payment will be sent within 24 hours of receiving the payout report.

Do you offer cash advances on consignments?

Yes, we do offer cash advances on a case-by-case basis. Cards over $2,000 in value may be eligible. Please reach out at support@slabsharks.com.

Our Auctions

Our Process

How does the consignment process work?

Safely pack and ship or drop-off your cards with your filled out consignment form & we will list them for you on our eBay store. We handle all images, listings, customer questions & shipping. When you consign with us, we will automatically create an account for you to be able to view your items in real-time, create consignment forms, track your packages, and more. Use of the account is optional, however we use this account to generate your reports and provide any future communications relating to your account with us.

How long is the turnaround time?

Items start to get processed once they arrive and are scheduled for the upcoming Thursday Auction. If items arrive after Tuesday, they will be listed the following Thursday

Are my cards safe with you?

Yes, we have a secure facility and use security cameras to trace every step of the process from receiving your package and shipping your items out to customers.

Will you be accepting consignments at local card shows?

Yes! Please check out our “shows” section on our website. We will be taking consignments on the spot.

Do we accept submissions from the United States?

Yes we do! However, please declare $25 for customs documentation. There may be a 2.5% currency conversion fee to be paid in USD via wire or PayPal. If you’re using Fedex you can send your package to our office at Slab Sharks Inc. 1087 Meyerside Drive – UNIT 3, Mississauga, Ontario L5T1M5, Canada. If you are using USPS, please send to Slab Sharks Inc. PO Box 30099, RPO Countryside, Brampton, Ontario L6R0S9, Canada.

Shipping

How do I ship my items?

Please fill and print out our consignment form to be sent within your package. Please ensure your cards are in clean sleeves and in top loaders/card savers for the best protection and have them securely packaged in a box or padded mailer depending on the quantity. We recommend packing items in team bags to keep them safe. Please avoid using any tape and remove any stickers you have added as we will not be removing them. If you are requesting any specific title, please note this within your package.

Do I need to put my cards in sleeves or toploaders?

Yes, please ensure your cards are in clean sleeves and toploaders/card savers and have any stickers removed. Cards are scanned as is and we do not remove anything.

What address do I send my consignments to?

If you’re using Fedex you can send your package to our office at Slab Sharks Inc. 1087 Meyerside Drive – UNIT 3, Mississauga, Ontario L5T1M5, Canada. If you are using Canada Post, please send to Slab Sharks Inc. PO Box 30099, RPO Countryside, Brampton, Ontario L6R0S9, Canada. For Purolator, please send to Hold for Pick-Up Slab Sharks Inc. / Karn Rai, 6520 Kestrel Rd, Mississauga, ON L5T 1Z6, Canada.

Will I be notified when my consignment package is received to Slab Sharks?

Yes, if you submitted your package and marked it as shipped with the tracking number within the Slab Sharks portal, you will receive a notification and update showing that it was received.

How do I have an item returned to me?

If your item has been relisted twice (unpaid or no bids), you can submit a request for a return within the “help desk”. Please provide us with information on the card and we will have it sent back to you (shipping fees may apply).

Do you offer consignment drop-offs to your office?

Yes! If you live locally and do not feel comfortable shipping your items, feel free to book an appointment on our website. We also have our affiliate drop-off locations across Canada. Please refer to the “Our Partners” page to learn more.

Slab Sharks Portal

How do I access the Slab Sharks Portal?

You can make a new account by going on our website and selecting “Sign Up”. Customers who consign with us and do not have an existing account will have an account automatically created for them once their submission is processed. Using the account is optional, however we recommend it in order to have the best and most transparent consignment selling experience.

What are "Shark Coins", and how can I use them?

Shark coins are automatically added to your Slab Sharks Portal account once your items sell and are paid for. As you accumulate more points, they can be used towards Merch on our Merch Store.

What is the value of one "Shark Coin"?

For every $10 consigned, you will receive 1 “Shark Coin”.

How do I create a new consignment package on the Slab Sharks Portal?

Once you’re logged into your account, go to “submit consignment” and select “create consignment form” you will then be prompted to fill out the digital consignment form which can then be printed to accompany your package. When a package is added, you can select either “drop-off” “drop to affiliate” or “shipped” with tracking details.